Here is What You’ll Learn
Describe the importance of conducting mock surveys annually, regardless of accreditation window status, as required in Standard 1-B-8.
Identify and prioritize key high-impact sections of the Quad A Standards Manual
Explain how mock survey findings can be translated into corrective action plans that are measurable, documented, and directly tied to your QAPI program (Section 10).
Discuss how engaging frontline staff in mock surveys transforms compliance into a shared responsibility, reducing risk and increasing ownership.
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About Elethia Dean, RN, BSN, MBA, PhD
Elethia has more than 30 years experience in the health care industry, including clinical and administrative experience in acute and ambulatory care settings. She held positions as Case Manager/Charge Nurse, Data Analyst for Utilization Management, Instructor and Ambulatory Surgery Center Director of Nursing, CEO and accreditation and Medicare Surveyor.
Throughout her career she has been responsible for Medicare certification, state and accreditation guideline compliance. Her experience in Infection Control, Quality Management, Risk Management and Benchmarking surpasses many in the industry.
