Privacy policy

1. Introduction

  • 1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
  • 1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy

2. Credit

  • 2.1 This document was created using a template from SEQ Legal
    (http://www.seqlegal.com).

3. Collecting personal information

  • 3.1 We may collect, store and use the following kinds of personal information:
    • (a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
    • (b) Information that you provide to us when registering with our website (including your email address);
    • (c) Information that you provide when completing your profile on our website (including your name, name of your surgery center, name of your staff, surgical specialty);
    • (d) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
    • (e) Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
    • (f) Information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication);
  • 3.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

4. Using personal information

  • 4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
  • 4.2 We may use your personal information to:
    • (a) Administer our website and business;
    • (b) Personalize our website for you;
    • (c) Enable your use of the services available on our website;
    • (d) Supply to you services purchased through our website;
    • (e) Send statements, invoices and payment reminders to you, and collect payments from you;
    • (f) Send you non-marketing commercial communications;
    • (g) Send you email notifications that you have specifically requested;
    • (h) Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
    • (i) Send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
    • (j) Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
    • (k) Deal with inquiries and complaints made by or about you relating to our website;
    • (l) Keep our website secure and prevent fraud;
    • (m) Verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service);
  • 4.3 If you submit personal information for publication on our website, we will publish and
    otherwise use that information in accordance with the licence you grant to us.
  • 4.4 Your privacy settings can be used to limit the publication of your information
    on our website, and can be adjusted using privacy controls on the website.
  • 4.5 We will not, without your express consent, supply your personal information
    to any third party for the purpose of their or any other third party’s direct marketing.
  • 4.6 All our financial transactions are handled through our payment
    services provider, 2CP. You can review the provider’s privacy policy at
    https://www.2cpusa.com/privacy-policy/. We will share information with our payment
    services provider only to the extent necessary for the purposes of processing payments you
    make via credit card, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

5. Disclosing personal information

  • 5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers insofar as reasonably necessary for the purposes set out in this policy.
  • 5.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
  • 5.3 We may disclose your personal information:
    • (a) to the extent that we are required to do so by law;
    • (b) in connection with any ongoing or prospective legal proceedings;
    • (c) in order to establish, exercise or defend our legal rights (including
      providing information to others for the purposes of fraud prevention and reducing
      credit risk);
    • (d) to the purchaser (or prospective purchaser) of any business or asset
      that we are (or are contemplating) selling; and
    • (e) to any person who we reasonably believe may apply to a court or
      other competent authority for disclosure of that personal information where, in our
      reasonable opinion, such court or authority would be reasonably likely to order
      disclosure of that personal information.
  • 5.4 Except as provided in this policy, we will not provide your personal
    information to third parties.

6. International data transfers

  • 6.1 Information that we collect may be stored and processed in and transferred
    between any of the countries in which we operate in order to enable us to use the
    information in accordance with this policy.
  • 6.2 Information that we collect, process, and transfer between any countries in which we
    operate will be held to the same policies and procedures in accordance with the laws of
    the United States of America.
  • 6.3 Personal information that you publish on our website or submit for publication on our website may be available, via the Internet, around the world. We cannot prevent the use or misuse of such information by others.
  • 6.4 You expressly agree to the transfers of personal information described in this Section 6.

7. Retaining personal information

  • 7.1 Our data retention policies and procedure are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
  • 7.2 Personal information that we process for any purpose or purposes shall not
    be kept for longer than is necessary for that purpose or those purposes unless requested in writing to destroy such information.
  • 7.3 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:
    • (a) to the extent that we are required to do so by law;
    • (b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
    • (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

8. Security of personal information

  • 8.1 We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
  • 8.2 We will store all the personal information you provide on our HIPAA compliant secure (password- and firewall-protected) servers.
  • 8.3 All electronic financial transactions entered into through our website will be
    protected by encryption technology.
  • 8.4 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our
    website).

9. Amendments

  • 9.1 We may update this policy from time to time by publishing a new version on our website.
  • 9.2 You should check this page occasionally to ensure you are aware of any changes to this
    policy.

10. Your rights

  • 10.1 We may withhold personal information that you request to the extent permitted by
    law.
  • 10.2 You may instruct us at any time not to process your personal information for marketing purposes.
  • 10.3 In practice, you will usually either expressly agree in advance to our use of
    your personal information for marketing purposes, or we will provide you with an
    opportunity to opt out of the use of your personal information for marketing purposes.

11. Third party websites

  • 11.1 Our website includes hyperlinks to, and details of, third party websites.
  • 11.2 We have no control over, and are not responsible for, the privacy policies and
    practices of third parties.
  • 11.3 Personal information is only used by third parties as expressly written in Section 4.2(j).

12. Updating information

  • 12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

13. Cookies

  • 13.1 Our website uses cookies.
  • 13.2 A cookie is a file containing an identifier (a string of letters and numbers)
    that is sent by a web server to a web browser and is stored by the browser. The identifier is
    then sent back to the server each time the browser requests a page from the server.
  • 13.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent
    cookie will be stored by a web browser and will remain valid until its set expiry date, unless
    deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  • 13.4 Cookies do not typically contain any information that personally identifies a
    user, but personal information that we store about you may be linked to the information
    stored in and obtained from cookies.
  • 13.5 We use both session and persistent cookies on our website.
  • 13.6 The names of the cookies that we use on our website, and the purposes for
    which they are used, are set out below:

    • (a) we use _ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz,
      __utmv on our website to recognize a computer when a user visits the website; track
      users as they navigate the website; improve the website’s usability; analyse the use
      of the website; administer the website; prevent fraud and improve the security of the
      website; personalize the website for each user;
  • 13.7 Most browsers allow you to refuse to accept cookies; for example:
    • (a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
    • (b) in Firefox (version 39) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
    • (c) in Chrome (version 44), you can block all cookies by accessing the
      “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and
      “Content settings”, and then selecting “Block sites from setting any data” under the
      “Cookies” heading.
  • 13.8 Blocking all cookies will have a negative impact upon the usability of many websites.
  • 13.9 If you block cookies, you will not be able to use all the features on our website.
  • 13.10 You can delete cookies already stored on your computer; for example:
    • (a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/deletemanage-cookies#ie=ie-11);
    • (b) in Firefox (version 39), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
    • (c) in Chrome (version 44), you can delete all cookies by accessing the
      “Customize and control” menu, and clicking “Settings”, “Show advanced settings”
      and “Clear browsing data”, and then selecting “Cookies and other site and plug-in
      data” before clicking “Clear browsing data”.
  • 13.11 Deleting cookies will have a negative impact on the usability of many websites.

14. Our details

  • 14.1 This website is owned and operated by SurgLogs INC, a Delaware C-Corporation.
  • 14.2 We are registered in the state of California under registration number 3800867, and our registered office is at 1317 Ynez Place, STE C&D, Coronado, CA, 92118.
  • 14.3 Our principal place of business is at 1317 Ynez Place, STE C&D, Coronado, CA, 92118.
  • 14.4 You can contact us by writing to the business address given above, by using
    our website contact form, by email to info@surglogs.com.

Last Updated January 20th, 2021